Everything you might wonder.

Every quote reflects your home's size, condition and finishes, and how often you would like us to visit. After a complimentary walkthrough you receive a fixed price per visit in Ethiopian birr, with no contracts and no surprises.

We work across Addis Ababa, including Bole, Old Airport, Kazanchis, CMC, Sarbet, Gerji, Ayat, Summit and Lebu, and we travel to Bishoftu for villas and weekend homes. If you are further afield, ask us and we will always try to help.

You can pay by bank transfer or mobile money after each visit, or monthly for care plans. Offices, embassies and organizations can be invoiced.

We ask for 48 hours' notice to reschedule or cancel a visit, so we can offer that time to another household.

Not at all. Many clients share a key or access code, which we store securely. We send a short message when we arrive and again when we leave, so you always know your home is in good hands.

Every team arrives with professional equipment, including sealed HEPA vacuums and color-coded microfiber, and plant-based, non-toxic products for every surface. If you prefer specific products for your home, we are happy to use yours.

Of course. Our products are safe for little ones and pets, and we are happy to follow any routines, closed doors or rooms you would like us to leave untouched.

Yes, that is how we work. Your home is cared for by the same small team at every visit, and if someone is ever away, their team lead briefs the replacement on your home first.

Yes. References and identity are verified for everyone we hire, and every team member completes our in-house training before their first visit. We also carry liability insurance for your peace of mind.

Tell us within 24 hours and we will return to re-clean that area at no cost. It is part of our standard, not an exception.

Keys and access codes are stored securely, team members never photograph your home or belongings, and what we see in your home stays there.